Zoom

This is just a sandbox for Dr. G and others to put Zoom related items.

Settings for Instructor and TA

For the settings below, if a setting isn't mentioned, I believe the default will work. This list of settings came about on 25 MAR 2020:

• Go to duke.zoom.us and log in
• On the left select Settings
  • In Schedule meeting:
    • Audio type should be Telephone and Computer
    • Join before host should be on
    • Mute participants upon entry should be on
  • In Meeting (Basic)
    • Chat should be on
    • Private chat should be on
    • Co-host should be on
    • Screen sharing should be on (all participants, host only for who can start when someone else)
    • Whiteboard should be on
    • Remote control should be on
    • Nonverbal feedback should be on
  • In Meeting (advanced)
    • Breakout room should be on
  • Email notification
    • No changes that I know of
  • Other
    • No changes that I know of

Etiquette during Lectures

• Please be sure to come into the room muted or mute yourself once you are in the room. I may also occasionally just hit the "mute everyone" just in case. Also, try to be in a space with limited additional audio sources.
• Put your full name, or what you would like to be called, as your name and let other people see your name.
• There is a raise hand feature - that will allow me to see who has a question. If at any time you have a question about what I am saying, go ahead and push the Raise Hand button and when I get to a good place to stop I will ask individuals to state their question.
• Have the Chat open; you can use that to ask questions as well but please don't spam it with things irrelevant to the class.
• Note that lecture sections will be recorded so that students in different timezones or with different internet and computer resources will be able to get the material. The lectures will be shared with the students and TAs in the class - and should not be shared with anyone else.

Etiquette during labs

• Same as lectures; this may change.

Etiquette during office hours

This one is MUCH more drafty. If there are only a few people, etiquette is same as lectures except you just use the raise hand feature to get someone's attention. If there are many people, we might use breakout rooms to help individuals without bothering the whole room. I honestly don't know what this will look like until we try it! I am not planning to record or share office hours; I may ask the TAs to provide summaries of the kinds of questions and the answers they gave as that will help me figure out any gaps in the material.

Office Hours / Lab Rooms

• Draft as of 25MAR2020

To allow for private space for one-on-one or one-on-a few spaces. hosts can use breakout rooms. Quick notes:

• Only the hosts can create breakout room and assign participants to breakout rooms.
• Co-hosts can choose which room to join but cannot move participants around.
• People who join after rooms are created do not automatically enter rooms.
• Once someone is assigned to a room, a participant can only be assigned to other rooms, not unassigned entirely.
• Once rooms are created, new ones cannot be made; the whole breakout system would have to be re-created requiring that people leave their rooms.

Given all that, the following is a draft of best practices to allow space for individual help if screens are being shared:

• The host should set up at least one more breakout room than the number of hosts/co-hosts expected. The last room should have a name like "spare room"
  • I recommend just going ahead and creating 10 breakout rooms. Name the first ones for the TAs that are supposed to come to that section and name one for the instructor. Name the last one "spare room" and let the other ones keep their default name.
• If people need to be assigned to rooms, assign everyone to the spare room.
• When the rooms get created, let students know that they do not need to go into the spare room; they should stay in the main room.
• If a student wants individual help, they can raise their hand in the main room. The host can either message or speak to that person. If they want help, the host can then use the breakout room feature to assign the participant and an available TA to an open room.
  • When the participant is done in the breakout room, both the participant and TA should return to the main room. If the participant forgets or otherwise doesn't leave the room, the TA should inform the host and the host should reassign the participant to the spare room.
• If the host is in a breakout, they cannot see messages from or hear audio from any other breakout or the main room. Given then, have some secondary communication channel (I use a chatroom on CampusWire where the host and the TAs for a specific session are actively watching)

References / Tutorials

• Getting Started links page, by Zoom
  • Getting Started on Windows and Mac by Zoom
  • Housekeeping PPT Presentation by Zoom

Desired Features

• Allowing co-hosts to join particular breakout rooms from the main room and not just from breakout rooms
• Having the co-hosts, in addition to the hosts, be able to assign participants to rooms

Random

• For the Whiteboard, if you are going to mark something up, try to choose a color other people aren't already using - that way we can tell who is writing what.
• Use the chat feature and the Manage Participants feature. The former will allow people to write notes to everyone or just one person; the latter will allow you to see people's reactions if they have them. Reactions are at the bottom of the Participants window.

• Zoom cloud recordings are based on the meeting; to separate recordings, stop and start meetings